THIS IS IMPORTANT!
Due to the very nature of our uniquely customized products, we usually can not refund or accept returns.
If your package was damaged or lost during transit, we will work with you to either issue a refund or expedite a replacement.
If we are at fault in the production of the item, we will work with you to remedy the situation. Instances of this event include:
- incorrect customization
- incorrect item
- printing error or fault
We are focused on your satisfaction, so in any instance, please contact us immediately at info@cgk.ink (or use our contact form) and will reply as soon as possible.