213 245 1125 info@cgk.ink
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FAQs

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SHIPPING

Category: SHIPPING

We can answer this on a per-item basis depending upon destination, value and carrier. We’d be happy to work with you. Please take heart, most items are guaranteed to arrive in great shape and with stories to tell about their travels! As a rule, if your item is important and valuable ($$$), we’ll advise and help.

Category: SHIPPING

5-7 business days within the US. Each order is unique and custom made to order, so this can vary. We will always contact you if your order’s fulfillment will take longer than this time frame.

Contact us immediately with all relevant info. We’ll investigate immediately. In most cases, we will either refund or replace your item and offer sincere apologies. We work closely with our partners to deliver reliable, safe and affordable delivery. You will always be issued a tracking number.

ECO-LOGISTICS

Categories: ECO-LOGISTICS, WHO WE ARE

Way green. One the biggest steps that we’ve taken is to stop talking and start doing.

Stripe Climate is a big, important step for us. Stripe is (as you may know) is our online merchant processor/money people. And we chose them because they also have made a compelling case: aggregate contributions can fund globe-changing efforts. We are an early adopter of this program and we are transparent about it.

The contribution from each sale comes from us, not your bottom line.

We source our materials from providers globally who understand this is not a “good PR” sheme, but fundamentally important to our survivial. Christopher (proprietor) has written extensuivel on just how toxic trasitional manufacturing can be has garnered attention from others in the field.

RETURNS, REFUNDS and CANCELLATIONS

Contact us immediately with all relevant info. We’ll investigate immediately. In most cases, we will either refund or replace your item and offer sincere apologies. We work closely with our partners to deliver reliable, safe and affordable delivery. You will always be issued a tracking number.

CUSTOMIZATION

Category: CUSTOMIZATION

The easy way to add any an itemized element to your order is to use the upload button when selecting your item. When we receive your order, this will notify us that we are receiving personal instruction.

You can always just drop us a note or call using any link on our site titled “the CONTACT.”

Category: CUSTOMIZATION

Usually, none. If it’s the addition of a date, name or other short text/icons, etc. We can always work with you if you’d like a full redesign of a product, we will communicate to you any costs and provide proofs for approval.

We’re a great bunch of designers worldwide, we’re usually thrilled to create your ideas. In some cases, if the work is extensive, we will need to calculate labor costs. Again, these will be communicated to you  before charges occur.

WHO WE ARE

Category: WHO WE ARE

cgk.ink is a collection of designers, artists and craftspeople who love what they do. We also realized that digital production means we can have a worldwide market without onerous markups, logistics or difficulty. We are stylish, geeky and well-versed in ecommerce. We create designs inspired by our cultures in North  America, Europe, Asia and Africa. We think there are some Aussies among us, but not sure. Likewise with the Secret Antarcticans. We know you’re among us.

We are based in Los Angeles, California (DTLA to be exact) but we welcome all time zones!

The site takes its name from its founder’s initials: cgk (Christopher Gregory Karwowski, thanks – say that 10 times quickly) and the ink part from seeing no difference between a writer or a designer or a painter. It’s all just ink!

Looking to collaborate with cgk.ink?

Category: WHO WE ARE

Hells YES! It’s at the very core of what we do. We’d love to talk and try out some new ideas.

Send us a note:

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Need help?

Category: WHO WE ARE

Easy Sneezy! You use our CONTACT below for routine inquiries. If you need individualized help, you can email us at support@cgk.ink.

All online help requests will be answered within one business day (oftentimes more quickly).

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For traditionalists:

cgk.ink
451 S. Main Street
Los Angeles CA 90013
213 245 1125

Categories: ECO-LOGISTICS, WHO WE ARE

Way green. One the biggest steps that we’ve taken is to stop talking and start doing.

Stripe Climate is a big, important step for us. Stripe is (as you may know) is our online merchant processor/money people. And we chose them because they also have made a compelling case: aggregate contributions can fund globe-changing efforts. We are an early adopter of this program and we are transparent about it.

The contribution from each sale comes from us, not your bottom line.

We source our materials from providers globally who understand this is not a “good PR” sheme, but fundamentally important to our survivial. Christopher (proprietor) has written extensuivel on just how toxic trasitional manufacturing can be has garnered attention from others in the field.

Category: WHO WE ARE

Standing by!

Use our CONTACT page and let us know the deets.

If urgent, pls. contact us at 213 245 1125 or directly at chris@cgk.ink

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